The Medicines Quality Control and Surveillance Department has established a quality management system in accordance with ISO/IEC 17025 to guarantee the delivery of competent and reliable services to CMS. The system is based on the related fundamental principles of a documented quality policy and strategy that is used to develop applicable procedures and methods, train staff and maintained by continual improvement, compliance to ethical standards, all supported by laboratory management.

Quality Policy

The Medicines Quality Control and Surveillance Department is committed to providing testing services of the highest standard that satisfy the needs of the clients, the requirements of ISO/IEC 17025 and continually improving the effectiveness of the quality management system; ensuring testing results are accurate, reliable, interpretable and defensible.